Simple, Transparent Pricing
Start free. Upgrade when you grow. No contracts, no hidden fees.
Free
- Up to 20 bookings/month
- 8% commission per booking
- 1 team member
- Basic booking page
- Email support
Pro
- Unlimited bookings
- 4% commission per booking
- Up to 5 team members
- Custom domain
- Custom branding (logo & colors)
- Priority support
- Reports & analytics
Enterprise
- Unlimited bookings
- 2% commission per booking
- Unlimited team members
- Everything in Pro
- Custom CSS
- API access
- Dedicated account manager
- Channel manager coming soon
- Custom onboarding
Compare Plans in Detail
Everything you need to know about what's included in each plan.
| Feature | Free | Pro | Enterprise |
|---|---|---|---|
| Bookings/month | 20 | Unlimited | Unlimited |
| Hold duration | 10 min | 10 min | Custom |
| Recurring schedules | |||
| Custom fields | — |
| Feature | Free | Pro | Enterprise |
|---|---|---|---|
| Commission | 8% | 4% | 2% |
| Payment processors | All | All | All |
| Refunds | |||
| Invoices | — |
| Feature | Free | Pro | Enterprise |
|---|---|---|---|
| Custom domain | — | ||
| Logo & colors | — | ||
| White-label | — | ||
| Custom CSS | — | — | |
| Embeddable widget | — |
| Feature | Free | Pro | Enterprise |
|---|---|---|---|
| Team members | 1 | 5 | Unlimited |
| Roles & permissions | — |
| Feature | Free | Pro | Enterprise |
|---|---|---|---|
| Basic stats | |||
| Full analytics | — | ||
| CSV export | — |
| Feature | Free | Pro | Enterprise |
|---|---|---|---|
| Email support | |||
| Priority support | — | ||
| Dedicated account manager | — | — |
| Feature | Free | Pro | Enterprise |
|---|---|---|---|
| API access | — | — | |
| Channel manager | — | — |
Frequently Asked Questions
Everything you need to know about our pricing and plans.
Yes, you can upgrade or downgrade at any time. When upgrading, you get immediate access to new features. When downgrading, changes apply at the end of your current billing period.
We accept credit/debit cards (Visa, Mastercard) and bank transfer for annual plans. We use the same secure local payment processors we offer to our agencies.
No contracts, no commitments. Monthly plans can be cancelled anytime. Annual plans are billed yearly with a 20% discount.
You'll receive a notification when you're close to the limit. Additional bookings that month will still be processed at the standard 8% commission, but we'll recommend upgrading to Pro for better rates.
Absolutely. Every new Pro account starts with a 14-day free trial. No credit card required to start.
Commission is calculated on the booking value (excluding taxes) and is deducted automatically from each payment before settlement to your account. You always see the net amount in your dashboard.
Not at all. BalkanBook is designed for non-technical users. You can set up your booking page, add activities, and start accepting bookings within 10 minutes. If you need help, our support team speaks your language.
Yes, on Pro and Enterprise plans. You can use a subdomain like booking.youragency.com by setting up a simple DNS record. We handle the SSL certificate automatically.
Yes. All data is encrypted in transit (TLS 1.3) and at rest. We host on EU-based servers, comply with GDPR, and perform regular security audits. Your customer data is yours -- you can export or delete it anytime.
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