Everything You Need to Run a Modern Tourism Business
One platform. Online bookings, payments, analytics, and multilingual support.
Online Booking
Real-Time Availability Calendar
Customers see live availability and book instantly. No more back-and-forth phone calls or missed inquiries.
Automated Time Slot Management
Set your schedule once and let the system generate time slots automatically. Adjust capacity, timing, and buffer periods with ease.
Recurring Schedule Support
Create daily, weekly, or monthly recurring schedules. Perfect for tours that run on fixed days or seasonal activities with regular patterns.
Instant Hold System
Spots are held for 10 minutes while customers complete payment. Unreserved holds are automatically released so you never lose a booking.
Automatic Overbooking Protection
Atomic capacity checks prevent double bookings. Even when multiple customers book simultaneously, your capacity limits are always respected.
Party Size & Group Booking
Support bookings for individuals, families, and large groups. Set minimum and maximum party sizes per activity to manage resources efficiently.
Custom Booking Fields
Collect pickup locations, dietary requirements, experience levels, or any other details you need. Fully customizable per activity.
Payment Processing
Monri Integration
Accept payments in Montenegro, Serbia, and Bosnia & Herzegovina through the region's most trusted payment processor.
WSPay Integration
Process credit and debit card payments in Croatia with WSPay, one of Croatia's leading online payment gateways.
CorvusPay Integration
Offer secure card payments in Croatia through CorvusPay, with advanced fraud protection and PCI DSS Level 1 compliance.
NestPay Integration
Connect to NestPay for broad regional bank coverage. Process payments through local acquiring banks across the entire Balkans.
Multi-Currency Support
Accept payments in EUR, BAM, RSD, HRK, MKD, and ALL. Each currency maps to the right payment processor automatically.
Automatic Commission Calculation
Platform and processor commissions are calculated and deducted transparently. See exactly what you earn from every booking.
Refund Management
Process full or partial refunds directly from your dashboard. Customers are notified automatically and refunds are tracked in your reports.
Receipts & Invoices
Automatic payment receipts for customers and downloadable invoices for your records. Stay organized and tax-ready at all times.
Agency Dashboard
Revenue & Booking KPIs
See your total revenue, booking count, conversion rates, and trends at a glance. Real-time numbers that help you make better decisions.
Booking Management with Filters
Search, filter, and manage all bookings in one place. Filter by status, date, activity, or customer to find exactly what you need.
Activity Management
Create, edit, publish, archive, and duplicate activities. Manage pricing, descriptions, photos, and schedules from one screen.
Customer Database
Build a customer database automatically from bookings. See booking history, preferences, and contact info for every guest.
Team Management
Invite team members with role-based access: owner, admin, or guide. Each role sees only what they need to do their job.
CSV/Excel Export
Export bookings, revenue, and customer data to CSV or Excel. Perfect for your accountant, tax filings, or custom analysis.
Notification Center
Stay on top of new bookings, cancellations, and important events. Get notified by email or in-dashboard alerts in real time.
Branding & Customization
Custom Domain
Use your own domain like booking.youragency.com. Set up a simple DNS record and we handle SSL certificates automatically.
Logo & Color Scheme
Upload your logo and choose your brand colors. Your booking pages will look like a natural extension of your existing website.
White-Label Booking Pages
Your customers never see the BalkanBook brand. Every touchpoint -- booking page, confirmation emails, receipts -- carries your identity.
Custom CSS Injection
For advanced users, inject your own CSS to achieve pixel-perfect branding. Full control over fonts, spacing, and layout details.
Layout Options
Choose from multiple booking page layouts -- grid view, list view, calendar focus, or map-based. Pick the one that best fits your activities.
Embeddable Booking Widget
Already have a website? Embed a booking widget with a single line of code. Customers book without ever leaving your site.
Multilingual
6 Balkan + International Languages
Full support for Serbian, Croatian, Bosnian, Macedonian, Albanian, plus English, German, Italian, French, and Russian out of the box.
Automatic Browser Detection
Your booking page automatically displays in the visitor's browser language. German tourists see German, Serbian locals see Serbian -- zero effort.
Translated Booking Emails
Confirmation emails, reminders, and cancellation notices are sent in the customer's language. Professional communication without translation work.
SEO-Optimized URLs per Language
Each language version has its own URL structure with proper hreflang tags. Rank in Google for local search terms in every target market.
Distribution
Coming SoonViator Integration
List your activities on Viator and reach millions of international travelers. Bookings flow directly into your BalkanBook dashboard.
GetYourGuide Integration
Expand your reach through GetYourGuide's global marketplace. Manage listings and bookings without leaving your dashboard.
Channel Manager Dashboard
One dashboard to control all your distribution channels. Update pricing, availability, and descriptions across all platforms at once.
Unified Availability
Availability syncs across your website, Viator, GetYourGuide, and every other channel in real time. No more overbooking risk.
BalkanBook Marketplace
Get discovered on the BalkanBook marketplace -- a curated directory of Balkan tourism experiences that attracts travelers looking for authentic adventures.
How We Compare
See how BalkanBook stacks up against global booking platforms for Balkan tourism businesses.
| Feature | BalkanBook | Bokun | FareHarbor | Rezdy |
|---|---|---|---|---|
| Local payment processors | ||||
| Balkan languages | ~ | |||
| Free tier | ||||
| Custom domain | ||||
| Channel manager | Soon | |||
| Offline support | ||||
| Fiscalization | ||||
| Starting price | Free | €49/mo | Comm. only | €49/mo |
Ready to Grow Your Tourism Business?
Join tourism agencies across the Balkans already using BalkanBook to increase their revenue.